Fast, Reliable Shipping from the USA
A flat shipping fee of $4.95 applies to all U.S. orders under $100.
Enjoy free shipping when you spend $100 or more!
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Processing time: 5–7 business days
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Shipping (USA): 10–15 business days
Note: We do ship to Alaska and Hawaii, but we cannot deliver to PO boxes or military addresses at this time.
If your order arrives damaged or defective, we’re here to make it right.
✅ Return Eligibility
Please contact us within 21 days of receiving your order to request a refund or exchange for items that are damaged or defective.
📩 How to Start a Return
To begin the return process, email our customer service team at [email protected] with:
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Your order number
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A brief description of the issue
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(Optional) Photos of the damaged or defective item
We will guide you through the return process and provide a prepaid return shipping label. Please send the item(s) to: 5253 SE 82nd Ave, Portland, OR 97206, United States.
💳 Refunds
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Refunds will be issued to your original payment method
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Please allow up to 10 business days for the refund to appear on your statement, depending on your bank’s processing time
⚠️ Important Notes
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We will take full responsibility for any errors or defects caused on our end.
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However, if the issue results from customer error when placing the order (e.g., wrong size, incorrect customization), we cannot accept returns.
👉 Please double-check your order details before completing your purchase.
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