Shipping Policy

Shipping Policy

Shipping Costs

  • We offer free shipping on orders over $100.

  • Orders under $100 will be charged a flat $4.95 shipping fee.

Processing Time

  • Orders are processed within 5–7 business days after confirmation.

Shipping Time

  • All products are shipped from our Vietnam facility.

  • Estimated delivery time to the United States is 10–15 business days.

  • During peak seasons or holidays, slight delays may occur.

Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number.

  • You can use this number to monitor the shipment’s journey until delivery.

Delivery and Unavailability

  • All orders are shipped with “signature required” by default to protect against theft or loss.

  • If you are unable to receive the delivery, please inform us before shipping to arrange alternative instructions.

  • If a parcel is returned due to failed delivery or unavailability, the return shipping cost will be deducted from your refund or must be paid for reshipment.

Shipping Modifications & Cancellations

  • Once your order has been processed or a tracking number has been issued, we cannot cancel or modify it due to operational procedures.

  • Please ensure all details are accurate before placing your order.

International Shipping and Customs

  • We currently ship primarily to the USA.

  • Prices listed do not include applicable taxes. U.S. customers will not be charged import duties or customs fees but may be required to pay state or local sales tax depending on your shipping address. International buyers are responsible for any import taxes or customs duties in their country.

Exotic Materials

  • NFL-Stores.com does not currently ship exotic leather items (e.g., crocodile, lizard, alligator) requiring CITES documentation.

Contact for Shipping Support If you experience issues or have questions about shipping:

  • Email: [email protected]

  • Hours: Monday to Saturday, 8:00 AM – 5:00 PM (GMT+7)

  • Address: Room 1602 – 16th Floor, Saigon Tower, 29 Le Duan Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam